This Privacy Policy explains how EdStone Global LLC collects, uses, stores, and protects personal information provided by customers, students, website visitors, and service users.

1. Legal Entity

EdStone Global LLC
1007 N Orange St. Ste 1382
Wilmington, Delaware 19801
United States

2. Information We Collect

We may collect the following types of information:

• Name
• Email address
• Phone number
• Billing information
• Country of residence
• Academic or education-related information
• Service enquiry details
• Documents or information required for education-related services
• Payment confirmation details
• Website usage information
• Communications with our team

We do not intentionally collect more information than is reasonably required to provide, administer, improve, or support our services.

3. How We Use Information

We may use customer information to:

• Respond to enquiries
• Provide education, training, consultancy, academic support, student support, or related services
• Process payments and invoices
• Verify customer identity or service eligibility
• Coordinate service delivery
• Communicate service updates
• Provide customer support
• Maintain business records
• Comply with legal, regulatory, tax, accounting, compliance, payment-processing, and fraud-prevention obligations

4. Payment Information

Payments may be processed through third-party payment processors or financial service providers.

EdStone Global LLC does not store full card numbers on its website. Card payment data is handled by approved payment-processing providers according to their security and compliance standards.

5. Sharing of Information

We may share information where required with:

• Connected group entities
• Operating/support entities
• Contractors and service providers
• Professional advisors
• Payment processors
• Banks or financial institutions
• Education institutions or partners where relevant to the customer’s service
• Compliance, legal, tax, accounting, or regulatory authorities where required

We only share information where it is reasonably necessary for service delivery, administration, payment processing, customer support, legal compliance, or business operations.

6. International Processing

Because EdStone Global LLC provides international education-related services, customer information may be processed or transferred across jurisdictions where required for service delivery, administration, payment processing, or support.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

No method of transmission or storage is completely secure, but we take reasonable steps to protect customer information.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, manage customer relationships, comply with legal or accounting obligations, resolve disputes, and maintain business records.

9. Customer Rights

Depending on applicable law, customers may request to:

• Access personal information held about them
• Correct inaccurate information
• Request deletion of certain information
• Object to certain processing
• Request further information about how their data is used

Requests can be sent to:

Customer Support: info@edstoneglobal.com

10. Cookies and Website Data

Our website may use basic cookies or analytics tools to improve website performance, understand visitor activity, and support website functionality.

Users may control cookies through their browser settings.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this website with the effective date.