Contact / Customer Support
For enquiries, customer support, payment questions, service questions, refund requests, cancellation requests, or document-related support, please contact EdStone Global LLC using the details below.
Business Information
Legal Entity: EdStone Global LLC
Registered Business Address:
1007 N Orange St. Ste 1382
Wilmington, Delaware 19801
United States
Customer Support
Email: info@edstoneglobal.com
Response Time: We aim to respond within 2–3 business days.
Support Requests
When contacting support, please include:
- Full name
- Email address used for payment or enquiry
- Phone number, if relevant
- Invoice number or payment reference, if available
- Clear description of the request
- Any relevant supporting documents
Payment, Refund, or Cancellation Questions
For payment, refund, or cancellation questions, please include the payment date, amount paid, and payment reference where available.
Customers should also review our:
- Terms & Conditions
- Privacy Policy
- Refund and Cancellation Policy
Business Hours
Support requests are reviewed during standard business days, excluding public holidays and periods where partner institutions or service providers may be closed.
Need more information?
Send your query or request a callback and our specialist will get back to you shortly.